About our online care courses
Everything you need to know!
FAQs
We always quote competitively, so for our best prices please call. A rough guide however, can be found on our pricing structure page.
Assessment is made via a multiple choice questionnaire presented at the end of the course. If the course is failed, the test can be retaken two hours later - perfect time for a bit of revision!
A digital certificate will be available for download from the portal upon successful completion of the knowledge test.
1 license = 1 course. Read more below about licensing and learner allocation.
When assigning licences to your chosen delegate, they have 12 months to complete the course upon activation before it expires. On the other hand, unallocated courses (ones that have not been assigned/opened) last a lifetime. For example, if you were to order a total of 1000 licences and allocate 600 of them in year 1, you would still have 400 licenses left to allocate in year 2. If you didn't use any courses in year 2, you would still have 400 licences left for year 3.
*The exception is care certificate licences which must be purchased separately.
Bespoke management suites for organisations of all sizes.
If you are likely to need multiple manager logins, please specify this from the start as we will provide you with a completely bespoke management suite, purposefully created for your organisational needs.
There are two types of management structure:
- Single site
- Large Organisations & Franchises
All management have the same rights, except Level 2 admin users for Large Organisations & Franchises which have the additional power to add or remove management users.
The key features available to your management teams.
The training portal delivers your management team the highest level of insight and reporting, so you can be sure that all staff are meeting their training targets and regulatory compliance guidelines.
- Full administrative access to all learner profiles.
- Pass rate control for each course/learner.
- Full discretion on number of resits available.
- Upload suite - add your organisations material
- Full reporting suite including:
- Full certification management.
- Certification download discretion
- Bespoke management structure.
- All records kept on file indefinitely.
- Force login on user accounts
- Course/License allocation.
White labelling is available at extra cost – find out more below.
Sometimes, the one size fits all approach, doesn't always fit all! We understand the need for discretion and can fully customise your portal to your organisations requirements. From the dashboard, to management structure, right down to certification.
For a completely bespoke service, please call and ask for our accounts team.
Freephone number: 020 3912 0860
Your organisations ultimate training toolkit.
No downloads necessary.
Our portal is 100% online, and is compatible with all major web browsers. (Safari, Internet Explorer, Chrome, Firefox, etc.)
For a demo screen share of the training dashboard please liaise with our accounts team.
Request when calling us on: 020 3912 0860
Once enrolled onto your E-Learning course, enjoy your experience when completing the programme using our efficient, elegant and simple training portal. If you require further information, please don't hesitate to call using our Freephone number below.
Our Features
- Bespoke management structure.
- Learner reporting suites & training matrix's.
- Annually updated course content
- Pass rate regulation & certification
- 100% online - no downloads necessary
- Portal whitelisting / rebranding
- Upload facility for course notes etc
- Simple, intuitive, clean dashboard
- Compatible with all operating systems
- Full training & administrative support
- Cost effective online training