Understanding and addressing your patients’ needs is the ultimate goal of the conscientious care worker. In any work environment, too often, when employees are confronted by angry customers, they inadvertently escalate the situation rather than address the root cause. Conflict resolution and customer service are key skill-sets used effectively by experienced carers. Continue reading “Conflict resolution – The patient is always right, mostly.”
In the past, career specific tuition typically was split between the classroom and the workplace. For further education, students would leave secondary school and sit A Levels or attend sixth form colleges with vocational centric training. Those seeking higher education would move to Universities across the country. Training was seen as face to face; in lecture halls or workshops focused on a degree. Today, with access to online courses becoming easier, more and more school leavers, full time employees are turning to online teaching.
This article looks at the advantages of online classes and why it works well for those in the care sector.
The Care Certificate is the most important piece of certification for anyone wanting to work in the care sector. It can be difficult to understand exactly what it is and what it includes, so the purpose of this article is to enable the prospective carer to understand what they are required to study in order to be able to work in their field. Continue reading “Understanding the Care Certificate”
Epilepsy is a condition that most people are familiar with; disclaimers warning epileptics about flashing lights or visual patterns in movies or games are ubiquitous in modern society. This article aims to outline what epilepsy is, and what to do if somebody you know is suffering from the seizures caused by epilepsy. Continue reading “Epilepsy – what is it and how to prepare?”
Strokes can be life-threatening, and they are also not uncommon. As such,
it is important to understand what strokes are, and how you can help care for someone who is suffering or has suffered from a stroke. In a stroke act FAST.
Continue reading “STROKE ACT FAST – What to do if a patient has a stroke?”