Conflict typically occurs due to differences between at least two parties that disagree on ideas or find themselves in a difficult situation. The root cause of conflict in the workplace varies but left unchecked it can become a destructive force. Handling conflict and the ability to remain calm in such a situation is a requirement of any supervisory role.
This article looks at various aspects of conflict and offers Dos and Dont’s in any heated situation.
Continue reading “Handling Conflict Situations”
The life of a care worker is not an easy one. You always have to be on your toes to ensure that the right level of care is provided for your patients. Working in a care home it is quite common to come across someone that exhibits signs of a challenging nature. Left untreated this can be very difficult to manage. Before we move into the detail of how you can deal with this sort of condition, it is important to understand exactly what challenging behaviour is. In short a person’s behaviour can be described as challenging if it puts them or the people near them in danger.
Challenging behaviour includes:
- Aggression to their carers
- Aggression towards other patients or family members
- Attempts to self-harm
- Intense feelings of fear and paranoia
Continue reading “Dealing with Challenging Behaviour for Care Workers”
Conflict is regarded as normal and part of life. Human beings are so unique from each other that disagreements may occur due to diverse needs. In many cases people do not voice their grievance and unhappiness for fear of offending someone and as a result ignore the conflict reactions. This can be as bad as heated disagreements, with issues simmering in the background. Managing conflict in care can be a minefield.
Conflict is mostly associated with raised voices, frustration and heated arguments which give someone a bad reputation at workplace. Conflict is sometimes regarded as a good thing based on our response to make it either a destructive or creative process.
Conflict in the work environment is unfortunately inevitable. The truth is that when two or more people come together to exchange ideas, the conflict doorway is already open. Continue reading “Managing Conflict in Care Homes”