Understanding and addressing your patients’ needs is the ultimate goal of the conscientious care worker. In any work environment, too often, when employees are confronted by angry customers, they inadvertently escalate the situation rather than address the root cause. Conflict resolution and customer service are key skillsets used effectively by experienced carers. Continue reading “Conflict resolution – The patient is always right, mostly.”
In the past, career specific tuition typically was split between the classroom and the workplace. For further education, students would leave secondary school and sit A Levels or attend sixth form colleges with vocational centric training. Those seeking higher education would move to Universities across the country. Training was seen as face to face; in lecture halls or workshops focused on a degree. Today, with access to online courses becoming easier, more and more school leavers, full time employees are turning to online teaching.
This article looks at the advantages of online classes and why it works well for those in the care sector.
The Care Certificate is the most important piece of certification for anyone wanting to work in the care sector. It can be difficult to understand exactly what it is and what it includes, so the purpose of this article is to enable the prospective carer to understand what they are required to study in order to be able to work in their field. Continue reading “Understanding the Care Certificate”
Care home owners legally must abide by The Regulatory Reform (Fire Safety) Order of 2005. To comply with the order, Care home managers must designate a Responsible Person (RP) to coordinate strategy in the event of a fire. They are also responsible for preventative measures, all care home fire safety and ultimately an evacuation plan should the worst happen.
The (FRS) Fire and Rescue Services conduct regular inspections on high risk, none domestic premises such as care home to ensure organisations comply with regulations and take the necessary precautions to minimise risk to members of the public. Continue reading “Care Home Fire Safety – Fire Safety law and fire inspections”
Approximately 3 and a half million people are diagnosed with diabetes in the UK, with a further half million believed to be living undiagnosed. This equates to roughly 1 in 16 people, meaning it’s likely that, as a carer, you will come across people living with the condition; as such, it is important to know how to help care for them should they require it. This article outlines what diabetes is, and explains how diabetic patient care can ensure they live a relatively normal life. Continue reading “Diabetic Patient Care – A guide for carers with diabetes symptoms”
Patients with Aspergers syndrome can have difficult lives, typically with difficulties in understanding and processing language. People may find out they have Aspergers as a child, or during later life, but in either case, sufferers frequently report feeling overwhelmed by the world; other people, it seems, intuitively know how to hold conversations, but people with Asperger’s syndrome struggle to build a rapport. As such, this article will provide some advice on how to help people live comfortably with Aspergers. Continue reading “Supporting patients with Aspergers – Care advice for Asperger’s Syndrome”
The care profession relies on staff that can communicate effectively; as a team and more importantly one to one with their patients. In our current series of articles we discuss techniques that can help care workers further develop their communication skills through a series of short posts. Today our focus is on building patient rapport. Continue reading “Building patient rapport – effective communication”
The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU). This framework sets out the principles of data management in regards to the rights of the individual and covers all companies that deal with data of EU citizens. The GDPR will come into effect across the EU on May 25, 2018. This article discusses potential implications of GDPR for care homes and care professionals. Continue reading “GDPR for care homes | GDPR Health and Social Care”
Managing medicines for a patient or loved one can be challenging, especially if they are required to take several at different times of the day.
The patient may have difficulty remembering when to take their medicine or may even refuse to do so. This article discusses how as their carer you can correctly and safely manage their medicine.
The duty of care, as defined in tort law, is a legal obligation that is imposed on an individual requiring adherence to reasonable care while performing any acts that could potentially harm others.
The duty of care applies to anyone who is in a position to influence something that can cause some sort of harm to others or the stakeholders. For example, the duty of care applies to a lawyer who has the duty to study the defendant’s case properly and to the judge who has to pass a valid judgment without any favoritism. Continue reading “Duty of Care: What is it?”