What is end of life care and palliative care?

The terms end of life care and palliative care can be confusing.  Patients and their families may be asked to consider these kinds of specialist care for those suffering from terminal illnesses. While the two are linked, they both have unique areas that a care specialist focuses on. Continue reading “What is end of life care and palliative care?”

Conflict resolution – The patient is always right, mostly.

Understanding and addressing your patients’ needs is the ultimate goal of the conscientious care worker. In any work environment, too often, when employees are confronted by angry customers, they inadvertently escalate the situation rather than address the root cause. Conflict resolution and customer service are key skillsets used effectively by experienced carers. Continue reading “Conflict resolution – The patient is always right, mostly.”

Building patient rapport – effective communication

The care profession relies on staff that can communicate effectively; as a team and more importantly one to one with their patients.  In our current series of articles we discuss techniques that can help care workers further develop their communication skills through a series of short posts.  Today our focus is on building patient rapport. Continue reading “Building patient rapport – effective communication”

Care Homes News Digest | Care home news Feb 2018

As we move into the last month of the first quarter of 2018, a week that has had unprecedented bad weather in the UK, it is time once again to look at articles from around the care sector with a focus on the NHS.  We also look at specific topics relating to health, highlighted by several MPs and an article on why research for dementia should focus on the kinds of care offered patients as well as any cure. Welcome to Care Home News Feb 2018 edition. Continue reading “Care Homes News Digest | Care home news Feb 2018”

Care Homes News Digest | Care home news Jan 2018

The new year often sees an increase in activity online with Care homes issuing press releases on new projects or plans for the next 12 months. Online Care Courses reports on the most relevant care home news throughout January with links to the sites listing their articles found in the public domain. Welcome to Care home news Jan 2018 issue.

This months news bites cover an interview with Wales Care Forum chair regarding ‘social care timebomb’ in his area, alleged ownership clauses in patient contracts allowing care homes to sell on residents belongings after death and the Aussie Flu bug that is affecting Care Homes in Gloucestershire. Continue reading “Care Homes News Digest | Care home news Jan 2018”

Care Home News Digest – December 2017

Care homes are particularly busy around the Christmas and New Year Period. Online Care Courses reports on the most relevant care home news over the festive period with links to the sites listing their articles found in the public domain.

This months news bites cover an interview with an activities co-ordinator in Weymouth, Reindeer visits in Warwickshire and two new care homes planned for 2018 in East Dorset and South Essex. Continue reading “Care Home News Digest – December 2017”

News – Worst Care homes in England not linked to income level

The worst care homes in England for good standards of care are not linked to postcode areas in areas of low income. A new investigation by consumer champion Which? has found that the wealthiest borough in London leads the table in number of beds requiring improvement.

Worst Care Homes

Of 351 total beds in Westminster only 31% were classed as outstanding or good. A massive 69% were listed as requiring improvement or inadequate.
Next came Manchester with 58% of their 2374 beds assessed lacking adequate standards of care. Continue reading “News – Worst Care homes in England not linked to income level”