Online Learning – The Successful Online Student

Online learning has changed dramatically over the last decade. Those who previously found it difficult to continue their education now can do so from the comfort of their own home. No longer tied to finding classes that fit around 9 to 5 work schedules, this generation of web savvy user now has access to far more material than ever before.

Thanks to the development of technology and the availability of alternative teaching platforms, further education is no longer tied to the classroom. With the number of reputable online universities and training providers increasing, everyone from single parents to retired pensioners, are now able to learn new skills 365 days of the year.

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Data protection – what does a data protection course involve?

Data protection is the protection and the legal control over access to and the use of all data stored physically and electronically. It is defined by the Data protection Act (DPA) of 1998 and was updated by the General Data Protection Regulations (GDPR) in 2018.

Confidentiality of information is a key part of maintaining dignity for those using health and social care services. The DPA requires public bodies and their data controllers to comply with a range of predefined principles.

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Fire Safety in Care Homes

Over the past decade, over 11,000 front-line fire-fighting jobs have disappeared. Having a personal level of experience with fire safety practices in the current climate is important, but this goes doubly if not more so for care homes, especially given that there is specific legislation in place. This article seeks to outline some general fire safety guidance, before going deeper into what is required in a care home setting. Continue reading “Fire Safety in Care Homes”

Conflict resolution – The patient is always right, mostly.

Understanding and addressing your patients’ needs is the ultimate goal of the conscientious care worker. In any work environment, too often, when employees are confronted by angry customers, they inadvertently escalate the situation rather than address the root cause. Conflict resolution and customer service are key skill-sets used effectively by experienced carers. Continue reading “Conflict resolution – The patient is always right, mostly.”