Conflict resolution – The patient is always right, mostly.

Understanding and addressing your patients’ needs is the ultimate goal of the conscientious care worker. In any work environment, too often, when employees are confronted by angry customers, they inadvertently escalate the situation rather than address the root cause. Conflict resolution and customer service are key skillsets used effectively by experienced carers. Continue reading “Conflict resolution – The patient is always right, mostly.”

Online courses – How online training benefits care sector workers

In the past, career specific tuition typically was split between the classroom and the workplace. For further education, students would leave secondary school and sit A Levels or attend sixth form colleges with vocational centric training. Those seeking higher education would move to Universities across the country.  Training was seen as face to face; in lecture halls or workshops focused on a degree.  Today, with access to online courses becoming easier, more and more school leavers, full time employees are turning to online teaching.

This article looks at the advantages of online classes and why it works well for those in the care sector.

Continue reading “Online courses – How online training benefits care sector workers”

Epilepsy – what is it and how to prepare?

Epilepsy is a condition that most people are familiar with; disclaimers warning epileptics about flashing lights or visual patterns in movies or games are ubiquitous in modern society. This article aims to outline what epilepsy is, and what to do if somebody you know is suffering from the seizures caused by epilepsy. Continue reading “Epilepsy – what is it and how to prepare?”

STROKE ACT FAST – What to do if a patient has a stroke?

Strokes can be life-threatening, and they are also not uncommon. As such,
it is important to understand what strokes are, and how you can help care for someone who is suffering or has suffered from a stroke. In a stroke act FAST.
Continue reading “STROKE ACT FAST – What to do if a patient has a stroke?”

Manual Handling Training (MHOR) – What is it?

One of the common injury types sustained in work environments is known as musculoskeletal disorders. These account for around a third of all workplace injuries and are very commonly caused due to poor handling techniques when lifting or moving objects. The purpose of this article is to discuss some of the basic advice that exists to make manual handling safer, and to give an overview of the legislation in place that is of relevance to workers and employers. Continue reading “Manual Handling Training (MHOR) – What is it?”

Care Home Safety Management

It’s important to understand the elements of a good process safety management program to protect employees from harm when they’re in the work environment. Implementing such a program (Care Home Safety Management) is impossible without cooperation from every level of the organisation, managers and non-managers alike. Following are the core elements of a successful care home safety management program: Continue reading “Care Home Safety Management”

Care worker interpersonal skills – Personal skills for a care worker

Not everyone is suited to be a care worker. Working in care requires special skills and qualities, some that can be taught and others that are part of the individual carers personality. In this article we explore the most common care worker interpersonal skills.

So how many care skills do you possess – and what should you look out for when sourcing private home care? Continue reading “Care worker interpersonal skills – Personal skills for a care worker”

Drug and Alcohol Awareness Programme

Many people associate the cause of psychological issues to the work-related stress in their workplace. However, as a matter of fact, the modern workplace can hold solutions to provide relief from several psychological and stress related issues rather than aggravating them. For example, the misuse of alcohol and drugs are known to be triggers for depression or other mental issues. But with a drug and alcohol awareness programme in your organisation, it can lead to a better quality of life allowing individuals to work to their full potential by reducing their dependency on drugs and alcohol. Continue reading “Drug and Alcohol Awareness Programme”